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An Audit Report on Licensing and Enforcement at the Texas State Board of Dental Examiners

December 2023

Overview

The Texas State Board of Dental Examiners (Board) overall had processes and controls in place to issue and renew licenses and investigate complaints in accordance with applicable requirements. However, the Board should strengthen its processes related to renewing certain licenses, granting waivers, reporting adverse actions, and developing written information technology policies and procedures.

MEDIUM

LICENSING ACTIVITIES

The Board complied with most applicable requirements in conducting its licensing activities. However, it should improve certain processes associated with license renewals and granting electronic prescription waivers.

Jump to Chapter 1
MEDIUM

ENFORCEMENT ACTIVITIES

The Board investigated complaints and took action on them in accordance with its requirements. However, the Board should strengthen its process for reporting certain adverse actions to a national repository as required.

Jump to Chapter 2

MEDIUM

INFORMATION TECHNOLOGY

The Board has not developed documented information technology policies and procedures, including security guidelines, which could help it consistently manage access to its automated systems.

Jump to Chapter 3
HIGH

CONFIDENTIAL FINDINGS

To minimize security risks, auditors communicated details in a separate report to Board management about audit findings related to certain weaknesses in the Board’s controls over access to certain information systems.

Jump to Note on Confidential Findings

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Contact Us

1501 North Congress Ave.
Austin, TX 78701
Phone: (512) 936-9500
Fax: (512) 936-9400
Email: auditor@sao.texas.gov
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