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An Audit Report on Performance Measures at the Credit Union Department

October 2007

Report Number 08-003

Overall Conclusion

The Credit Union Department (Department) reported reliable results for 75 percent (three of four) of the fiscal year 2006 key performance measures audited. A result is considered reliable if it is certified or certified with qualification.

Specifically:

- Three key performance measures-Number of Examinations Performed, Average Cost Per Regular Examination, and Percentage of Safe and Sound Credit Unions-were certified with qualification primarily because the Department's controls over data collection and reporting were not adequate to ensure continued accuracy. Specifically, the Department does not review the entry of data entered into its credit union database or the entry of data into the Automated Budget and Evaluation System of Texas (ABEST).

In addition, the Department deviated from the measure definitions contained in ABEST when it calculated Average Cost Per Regular Examination and Percentage of Safe and Sound Credit Unions. However, this deviation caused less than a 5 percent difference between the numbers reported in ABEST and the actual performance measure results.

- Factors prevented the certification of one key performance measure-Percent of Rule Changes Provided to Credit Unions within 60 Days after Adoption. The Department's source documentation for this measure was unavailable and controls were not adequate to ensure accuracy.

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