An Audit Report on the Department of Transportation's Management of the Statewide Traffic Analysis and Reporting System
May 2004
Report Number 04-028
Overall Conclusion
After spending at least $9.8 million and more than four years on the development of its Statewide Traffic Analysis and Reporting System (STARS) project, the Department of Transportation (Department) may not be able to complete or rely on the system. Poor management of the project and the related contracts resulted in the following:
- Delays. It is unlikely that STARS will be completed by August 2004 as planned
because the Department no longer has a vendor working on STARS's development.
Also, the project had missed key milestones before the contract was terminated.
- Cost increases. The cost for Phase I of the project increased by $2.8 million,
or 154 percent, to compensate the vendor for delays and additional work. This
amount includes $501,066 in inappropriate payments to the vendor.
- Questionable functionality. The Department reports that portions of STARS are not working as intended. In addition, the Department does not know what work the primary vendor completed prior to the termination of its contract.
Contact the SAO about this report.
Download the PDF version of this report. (.pdf) (HTML)*
*HTML equivalents for PDF documents are generated utilizing Adobe's PDF Conversion by Simple Form.