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Multiple Agencies

An Audit Report on Performance Measures At 12 State Entities - Fiscal Year 2001

August 2001

Report Number 01-036

Overall Conclusion

Decision-makers cannot rely on reported results for 47 percent of the key performance measures examined during fiscal year 2001. Reliability of audited performance measures decreased to 53 percent as compared to the cumulative average reliability rate of 62 percent for previous audits. Our recommendations, if implemented, should improve performance measure reliability. The audit covered results reported for fiscal year 2000 and the first quarter of fiscal year 2001.

Key Facts and Findings

  • Fifty-three percent of the performance measures examined were reliable in fiscal year 2000 and the first quarter of fiscal year 2001. Twenty-two percent of measures were inaccurate and factors prevented us from determining whether 25 percent of the measures were correct or incorrect.
  • Failure to calculate performance according to measure definitions, insufficient supporting documentation, and insufficient policies and procedures for data collection, calculation, and reporting continue to be the primary causes of unreliable reporting.
  • Only 39 percent of the outcome measures reviewed were reliable as compared to 60 percent of output measures and 58 percent of efficiency measures for fiscal year 2000.
  • More than 50 percent of the measures audited at the following entities were unreliable:

    - Commission on Alcohol and Drug Abuse
    - Health and Human Services Commission
    - Department of Mental Health and Mental Retardation
    - Texas A&M University at Galveston
    - Parks and Wildlife Department

  • The Animal Health Commission's audited measures were 100 percent reliable.

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