A Report on Analysis of Quality Assurance Team Projects
At the request of the State’s Quality Assurance Team (QAT), the State Auditor’s Office assisted the QAT by performing an analysis of three major information system projects at three state agencies.
It is important to note that this project was a non-audit service; therefore, the information in this report was not subject to all of the tests and confirmations that would be performed in an audit.
The agencies self-reported the information in this report, and the State Auditor’s Office did not independently verify that information.
All three projects were completed prior to June 2017. The three projects were:
The Department of Public Safety’s (DPS) Enterprise Case Management (ECM) project.
The Health and Human Services Commission’s (HHSC) Protecting People in Regulated Facilities (PPRF) project.
The Texas Department of Transportation’s (TxDOT) Pavement Analyst (PA) project.
All three projects were completed later than originally planned and two projects were completed over the original budget.
Jump to Overall Conclusion
The purpose of the Enterprise Case Management project at the Department of Public Safety (DPS) was to implement a single system that replaced the multiple investigative,
intelligence, and administrative case management systems that were in operation in various DPS divisions. The project was completed over the original budget and later than originally planned.
Jump to Chapter 1
The purpose of the Protecting People in Regulated Facilities project was to consolidate and modernize internally developed regulatory services systems at the Health and Human Services Commission (HHSC).
The project was completed under the original budget but later than originally planned.
Jump to Chapter 2
The purpose of the Pavement Analyst project at the Texas Department of Transportation (TxDOT) was to provide a modern pavement management system for TxDOT to optimize
decisions about pavement maintenance and rehabilitation. The project was completed over the original budget and later than originally planned.
Jump to Chapter 3
Graphics, Media, Supporting documents