A Performance Audit
An Audit Report on Selected Agencies’ Use of Department of Information Resources Information Technology Staffing Services Contracts
March 2016
Summary Analysis
The Department of State Health Services (DSHS) and the Texas Workforce Commission (TWC) generally complied with requirements for obtaining information technology staffing services through Department of Information Resources (DIR) contracts. However, DSHS and TWC should strengthen certain aspects of their processes for using those contracts.
DIR had fully implemented 18 (54.5 percent) of the 33 prior audit recommendations in An Audit Report on the Information and Communications Technology Cooperative Contracts Program at the Department of Information Resources (State Auditor’s Office Report No. 14-007, October 2013). It had substantially implemented seven prior audit recommendations, and its implementation of six prior audit recommendations was incomplete or ongoing. Two prior audit recommendations were not implemented.
The Department of State Health Services’ (DSHS) Use of Department of Information Resources’ (DIR) information technology staffing services contracts generally complied with state laws, rules, policies, and procedures. Auditors tested five DSHS purchase orders for information technology staffing services that totaled $2,695,670. The results of that testing identified opportunities to improve certain aspects of its contract management processes related to these contracts.
The Texas Workforce Commission’s (TWC) use of DIR information technology staffing services contracts generally complied with state laws, rules, policies, and procedures. Auditors tested five TWC purchase orders for information technology staffing services that totaled $768,310. The results of that testing identified opportunities to improve certain aspects of its contract management processes related to those contracts.
DIR had fully implemented 18 (54.5 percent) of the 33 prior audit recommendations in An Audit Report on the Information and Communications Technology Cooperative Contracts Program at the Department of Information Resources (State Auditor’s Office Report No. 14-007, October 2013). DIR had substantially implemented seven prior audit recommendations, and its implementation of six prior audit recommendations was incomplete or ongoing. Two prior audit recommendations were not implemented.
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