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Coaching Staff to the Right Solution (OFFERED VIRTUALLY)

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Date(s): May 12, 2020
Time: 1:00PM - 2:00PM
Registration Fee: $53.32
Cancellation Date: N/A
Location: Virtually
Map to Facility:

Course Description

When a performance problem arises, we often first think the need must be training. In this session, we'll explore how to identify why the performance problem exists and how to get to a solution that fits the problem.

Potential CPE Credits: 1.0

Instruction Type: Live
Experience Level: ALL
Category: 13 Business Management and Organization


No prerequisites required. A computer/tablet, internat connection and microphone are required for this course.


Jo Dale Guzman

Jo Dale Guzman is the Professional Development Manager at the Texas State Auditor's Office. In her current role, she oversees the training events for both the State Auditor's Office staff and open enrollment training that is attended by state and local auditors. In addition to training, Mrs. Guzman is also on the hiring and onboarding team for incoming auditors. Prior to her current role, Mrs. Guzman was a program manager for the Texas Municipal Courts Education Center where she coordinated bailiff and warrant officer training and a statewide court clerk certification program. She was an adjunct faculty member at Texas State University-San Marcos for five years.

Mrs. Guzman has a Bachelor of Arts in Criminal Justice from Saint Edward's University and a Master's of Science in Criminal Justice from Texas State University-San Marcos. She has authored articles for various state and national publications and her areas of instruction include FranklinCovey's Leadership, 5 Choices and Project Management. She is an avid reader and has a passion for dress code.

Additional Information

TAC Rule 523.142(g) requires the CPE Sponsor to monitor individual attendance and assign the correct number of CPE credits. Participants will be asked to document their time of arrival and departure in compliance with this Rule. Additionally, attendance will be monitored throughout the day and CPE certificates will reflect actual attendance of each participant.

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