Course Information
Communication Skills for Audit Leaders (OFFERED VIRTUALLY)
Course Description
Success for managers depends on the ability to manage and communicate up, down and across. Effective communication for managers requires cooperation, commitment and action of those you manage; and relationship building, establishing credibility and effectively communicating with business partners and clients. Interpersonal skills are important for everyone, but they are critical for success in the audit world. Auditors, and especially audit managers, spend most of their time communicating and they need to convey confidence and credibility through interactions with others. This course helps participants improve their communications skills for managing engagements by looking at personal communication styles and how that impacts relationships and how to effectively communicate 360 degrees.
This activity filled two-day course uses lecture, videos, real-life examples, small group exercises and the DiSC assessment to understand and improve their communication skills.
Course Objectives
Upon completion of this course, participants will be able to:
• Solve problems by identifying and clarifying the real communication issue
• Negotiating win-win solutions
• Minimize conflict
• Motivate and influence others
• Understand perception and how it impacts credibility
• Build a team culture and get results
This course will cover:
• Managing and Communicating Goals and Challenges
• Managing Oneself
• Communication Styles
• Managing and Communicating Down
• Managing and Communicating Up
• Managing and Communicating Across
• Communication Tools
• Effective Speaking and Difficult Conversations
• Resolving Conflict
• First Time Manager Tips
Instructors
CIA, CPA, CFE, CGMA
Hal is an independent consultant delivering professional accounting and auditing consultation and development, to create high performing organizations and individuals. Clients include the Institute of Internal Auditors and its members and the University of North Carolina in the United States and abroad. He consults with Internal Audit organizations to improve performance and create value. His consulting services include developing strategic business plans across organizations and facilitating continuing education programs for accountants, leadership and auditors. Mr. Manasa also serves on several Board Audit Committees in the Middle East.
Hal was formerly an Associate Professor at Winthrop and Clemson Universities where he taught accounting, auditing, income tax, entrepreneurship, global business and financial planning in the graduate and undergraduate programs.
In addition, he has worked as a Senior Audit Manager for PricewaterhouseCoopers in Florida and the Middle East, served as the Chief Financial Officer for the Miami Parking System and Assistant City Manager for the City of Homestead, Florida. Mr. Manasa spent fifteen years working for Saudi Aramco (formerly the Arabian American Oil Company) in Saudi Arabia, where he served as an Internal Audit Division Manager, an internal consultant to: the Chief Financial Officer, Senior Vice President for Exploration and the Vice President for Medical. Hal also serves as a seminar facilitator for the IIA.
Hal holds a BA in Accounting from the University of West Florida and an MA in Economics from the University of Oklahoma. He is a licensed CPA in North Carolina, a Certified Internal Auditor, a Certified Fraud Examiner, and a Chartered Global Management Accountant.
Hal’s professional involvement include past president of the IIA chapter in Saudi Arabia, the chair of the research committee of the Charlotte IIA Chapter, Treasurer of the Aramco Employees Association, member of the Rotary Club in Florida, North Carolina and South Carolina, and school board member at St. Joseph Catholic School in Anderson, SC and The Aramco School system in Dhahran, Saudi Arabia. He serves on the volunteer Taxpayer Advocacy Panel (TAP) providing a taxpayer perspective to the IRS and is an arbitrator for FINRA (the Financial Industry Regulatory Authority).
Additional Information
TAC Rule 523.142(g) requires the CPE Sponsor to monitor individual attendance and assign the correct number of CPE credits. Participants will be asked to document their time of arrival and departure in compliance with this Rule. Additionally, attendance will be monitored throughout the day and CPE certificates will reflect actual attendance of each participant.