Course Information
Emotional Intelligence: Managing Self and Influencing Others
Parking for SAO, Professional Development courses is in Garage B (1511 San Jacinto Blvd.). The Garage signage may read 1511 San Jacinto or Garage B. The elevator in Garage B is not reliable. If you are unable to walk the stairs, please contact the professionaldevelopment@sao.texas.gov for alternate parking arrangements. Handicapped parking is free at the meters around the downtown area.
A course coordinator will Email you a parking permit prior to the course start date. A permit must be displayed or you will be ticketed.
Course Description
This course is a highly interactive and practical workshop that builds on the theories of Multiple Intelligences, Emotional Intelligence, and the latest findings in neuroscience.
Course Objectives
The goal of the workshop is for participants to have a highly interactive experience where they identify practical ways to become more intelligent in the way they think, manage resources, communicate, resolve conflict, and build their social networks.
- Better resolve conflict
- Lead wherever you are – regardless of title
- Better manage self
- Effectively influence others
- Enhance work/life balance
- Create a high-trust environment characterized by outstanding teamwork, satisfied customers, and increased productivity
Course Outline
- Learn practical tips of how the brain learns and processes information
- Practice effective listening skills and techniques critical for a culture of open dialogue
- Assess personal communication strengths and limitations
- Identify four unique ways of packaging important communication
- Discover the seven characteristics of effective business writing
- Practice a three-step template for writing emails
- Receive quick tips for adding power to written communication
- Practice a framework for giving feedback constructively
Instructors
Dr. Sherry Yellin has almost 20 years’ experience designing, developing, and delivering training to both educators and private and public organizations. She is the owner and CEO of The Learning Connection, Inc., established in 2001, and currently consults and delivers training in the areas of communication, instructional design, performance improvement, and leadership. Dr. Yellin has a command of brain-based learning, and the application of findings in neuroscience provides the centerpiece for all of her work. Her course specialties include the following: Intelligent Leadership, Intelligent Coaching, Intelligent Communication, Intelligent Performance, and Intelligent Design. (For more details go to http://sherryyellin.com/courses/)
Additional Information
TAC Rule 523.142(g) requires the CPE Sponsor to monitor individual attendance and assign the correct number of CPE credits. Participants will be asked to document their time of arrival and departure in compliance with this Rule. Additionally, attendance will be monitored throughout the day and CPE certificates will reflect actual attendance of each participant.
If you are making travel plans to come to Austin, we recommend making "refundable" air and hotel reservations or waiting until 14 days before the class to actually book your reservations. Courses are occasionally canceled or rescheduled due to low enrollment. We determine whether a course has enough participants 16 days prior to the course date. If we cancel or reschedule, we will email the participant and his or her billing contact no later than 14 days before the original class date.
The course coordinator will contact you with parking information. Handicapped parking is free at the meters around the downtown area.
Vending machines with Coca-Cola products and various snack items are available. There is also a refrigerator and microwave in our coffee bar area. Feel free to bring in your own drinks and food if you prefer.
You might want to bring a light sweater or jacket, as room temperatures vary.
To see answers to our Frequently Asked Questions, visit http://www.sao.texas.gov/training/faq.html.