Course Information
Leadership, Collaboration and Influence Skills for Auditors
Parking for SAO, Professional Development courses is in Garage B (1511 San Jacinto Blvd.). The Garage signage may read 1511 San Jacinto or Garage B. The elevator in Garage B is not reliable. If you are unable to walk the stairs, please contact the professionaldevelopment@sao.texas.gov for alternate parking arrangements. Handicapped parking is free at the meters around the downtown area.
A course coordinator will Email you a parking permit prior to the course start date. A permit must be displayed or you will be ticketed.
Course Description
To sell their ideas and influence positive action, every professional must master the business skills of leadership, influence and collaboration. And what we need to do that is proven ideas and action steps we can take back and use on the job immediately. In this ‘how to’ session, that’s exactly what you get.
Course Objectives
Upon completion of this course, participants will be able to:
· Build legitimate business rapport and trust
· Utilize the power of pre-framing and idea seeding
· Deploy the 4 critical components of selling improvement ideas
· Use pain and pleasure variables to influence others
· Understand what internal leadership skills look like – and how to use them to motivate others to act
· Understand why every business discussion is a presentation
Outline:
· Auditing on “purpose”
· Why most people resist change initiated by others (and what to do about it)
· Specific skills for audit leadership, influence and negotiation
· Getting managers beyond the comfort of ‘status quo’
· How and when to negotiate and when to stand firm
· Critical Communication and Interpersonal Skills for Auditors
· Action plans for addressing communication and interpersonal skills needs
· Communicating real value – using the language of management
· How to sell audit findings – and increase the likelihood of management action
· Anticipating and overcoming resistance!
Instructors
John J. Hall, CPA is the President of Hall Consulting, Inc., the creator of www.FraudPreventionPro.com, and the author of the award-winning book “Do What You Can! Simple Steps–Extraordinary Results”. He has been a business consultant, results coach, speaker and auditor for most of his 43-year career.
Through live skills training programs, conference keynote presentations, business and personal results coaching, and business consulting engagements, John helps program participants and client team members:
Identify and improve areas of exposure to business risk, wrongdoing, and fraud
· Improve organizational and personal performance
· Enhance the effectiveness of business processes and individual behavior
· Improve interpersonal and communications skills
Speaking, training, coaching and consulting areas include:
· Fraud Risk Management: prevention, deterrence, early detection and effective incident response
· Business keynote and conference presentations
· Communication and interpersonal behavior skills programs, including:
o Establishing business rapport and trust
o Effective interviewing and listening
o Speaking and presenting
o Selling ideas and influencing others to take action
o Leadership, collaboration and influence
o Consulting skills for professionals
· Intensive One-to-One and small group performance and results coaching
· Board and senior management anti-fraud consulting
· Audits of costs incurred in large construction projects and other contractor services
In addition to operating his speaking, training and business consulting firm since 1990, he has worked in senior leadership positions in large corporations and international public accounting and consulting firms.
John is a Certified Public Accountant (Pennsylvania). He is an active member of the National Speakers Association, the American Institute of CPAs, and the Institute of Internal Auditors.
Meet John
www.JohnHallSpeaker.com
www.FraudPreventionPro.com
Additional Information
If you are making travel plans to come to Austin, we recommend making "refundable" air and hotel reservations or waiting until 14 days before the class to actually book your reservations. Courses are occasionally canceled or rescheduled due to low enrollment. We determine whether a course has enough participants 16 days prior to the course date. If we cancel or reschedule, we will email the participant and his or her billing contact no later than 14 days before the original class date.
The course coordinator will contact you with parking information. Handicapped parking is free at the meters around the downtown area.
Vending machines with Coca-Cola products and various snack items are available. There is also a refrigerator and microwave in our coffee bar area. Feel free to bring in your own drinks and food if you prefer.
You might want to bring a light sweater or jacket, as room temperatures vary.
To see answers to our Frequently Asked Questions, visit http://www.sao.texas.gov/training/faq.html.