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A Follow-up Audit Report on Staffing and Caseloads at the Department of Family and Protective Services

June 2012

Report Number 12-039

Overall Conclusion

The Department of Family and Protective Services (Department) fully implemented all four recommendations that auditors selected for follow-up from An Audit Report on Staffing and Caseloads at the Department of Family and Protective Services (State Auditor's Office Report No. 09-021, March 2009). Specifically, of the four recommendations selected for follow-up audit work, the Department fully implemented:

- One recommendation regarding correctly classifying caseworkers.

- One recommendation regarding identifying reasons paid overtime is increasing and developing strategies.

- One recommendation regarding attracting and retaining regional employees.

- One recommendation regarding the annual process for conducting criminal history checks.

Auditors communicated other, less significant issues related to the annual process for conducting criminal history checks to the Department's management separately in writing.

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